Reply to every review —
on time and on brand.
An unanswered review hurts your rating. A poor reply can make it worse. Paste any review, choose your tone, and post something you'd be proud of — in under a minute.
Sample output
“waited 45 min for food, server was rude”
We're truly sorry about the wait and the service you received — that's not the experience we want for anyone. We'd love the chance to make it right...
Paste a review above and hit Refine to see your result.
Try an example
Load a real-world review and see how ReviewRefine transforms it in seconds.
How it works
Three steps. Under a minute. No template that's already in 4,000 other replies.
Paste the review
Copy any review — Google, Yelp, TripAdvisor, Facebook, anywhere — and drop it in. Raw is fine. Misspelled is fine. A one-star rant is exactly what we're here for.
Choose your tone
Professional, Friendly, Constructive, or Concise. Each one is its own prompt — not a slider — so the difference between them is actually noticeable in the output.
Copy & post
Your reply is ready in 3–6 seconds. Read it, copy it, paste it back on the review. The whole thing takes less time than re-reading the review did.
Built for business owners
Whether you run a restaurant, retail store, or service business — your online reputation is your livelihood.
Protect Your Star Rating
Every unanswered review — good or bad — signals to potential customers that you don't care. Reply to all of them, consistently and professionally.
Sounds Like Your Brand
Choose from Professional, Friendly, Constructive, or Concise. Responses that match how you talk to customers — not a template everyone recognises.
Two Minutes, Not Twenty
Stop staring at a blank screen trying to find the right words. Paste the review, pick a tone, copy the reply. Get back to running your business.
The honest comparison
“Can't I just use ChatGPT for free?”
You can. You'll just spend five minutes per reply rewriting the same prompt every time, and end up with replies that read AI. Or you pay $20 once and post in 60 seconds, in a tone that sounds like you.
Free ChatGPT
- Re-explain context every single reply
- Generic AI tone that customers can spot
- No tone presets — you do the prompting
- Reads like a template, kills the trust
- 5+ minutes per reply once you factor in editing
ReviewRefine
- Paste the review — that's the whole prompt
- 4 hand-tuned tones built for review replies
- Sounds like a thoughtful owner wrote it
- Designed for the rough, real reviews you actually get
- Under 60 seconds, every time
See the transformation
Real customer reviews — before and after ReviewRefine. Every word polished, every tone on brand.
Raw review
“food was decent but took forever to come out. waiter seemed annoyed and barely checked on us. the pasta was good tho. probably wouldnt go back bc of the service”
Polished reply
Thank you for sharing your experience with us. We're glad the pasta hit the mark, and we sincerely apologize that the service and wait times fell well below what we expect of ourselves. Your feedback has been shared directly with our team. We'd genuinely welcome the opportunity to make it right — please don't hesitate to reach out if you'd like to give us another chance.
Raw review
“ordered online and my package arrived damaged. tried to contact support 3 times and nobody got back to me. absolutely terrible experience will never order again”
Polished reply
We're truly sorry your order arrived damaged and that our support team failed to respond — that's completely unacceptable on our part. Please reach out to us directly at support@store.com with your order number and we'll resolve this immediately with a full replacement or refund, whichever you prefer. Thank you for giving us the chance to make this right.
Raw review
“nice place overall. room was clean and staff were ok. breakfast could be better tbh. location is great tho and would probably stay again”
Polished reply
Thanks so much for the kind words and for taking the time to leave a review! Really glad to hear the room and location stood out. Your point about breakfast is well taken — we're actively looking at ways to level it up. We'd love to have you back and make your next stay even better. Hope to see you again soon!
Built for businesses that live on reviews
If your customers leave reviews online, your replies matter. Here's who uses ReviewRefine every day.
Restaurants & Cafés
Respond to every Yelp and Google review without spending 20 minutes per reply during an already hectic week.
Salons & Spas
Turn a disappointed client's 2-star review into a thoughtful recovery that shows other customers you care.
Auto Shops
Address service complaints and billing questions professionally without sounding defensive or dismissive.
Dental & Medical Offices
Reply to sensitive patient feedback with the right tone — empathetic, professional, never clinical.
Marketing Agencies
Manage review responses across multiple client accounts, in each client's voice, without writing from scratch.
Hotels & Hospitality
Keep up with TripAdvisor and Google reviews at scale — respond to every guest, good stay or bad, without it eating your day.
Common questions
Questions owners ask before they upgrade.
Do my customers know it's AI?
Not unless you tell them. The whole point of the tone selector is to make replies sound like you — not like a template. You can also tweak any reply before you paste it back.
What happens after my 5 free replies?
You wait 7 days for the counter to reset (it's weekly), or upgrade to Pro for $20/month and get unlimited replies forever. Cancel any time from Stripe.
Does it work on Google, Yelp, TripAdvisor?
It works on any review from any platform. You paste the text in — the platform doesn't matter. Then you copy the reply back to wherever the review lives.
Why not just use free ChatGPT?
You can. You'll just retype context every single reply and get an output that reads AI. Each of our four tones is prompt-tuned for one-star recovery — so the result is publishable as-is.
Is my review data stored?
No. Reviews are streamed to the model and the reply is streamed back. Nothing is logged or stored on our servers. The privacy policy spells it out in full.
Can I really cancel any time?
Yes — one click from the Stripe portal. You keep Pro access until the end of the billing period. No call, no email, no cancellation form.
Pricing
Two plans. No upsells, no seats, no usage panic.
Free
For owners who get a couple of reviews a month.
- 5 replies per week
- All 4 tone options
- No signup required
- No credit card
Pro
About 67¢ a day. Cheaper than what one bad unanswered review costs you.
- Unlimited replies — no weekly cap
- All 4 tone options, priority model speed
- Email support, real reply within 24h
- Cancel any time, keep access to end of period
- All future features (Chrome extension, auto-reply) included